Accessibility
Find out about all facilities and measures we take to make sure everyone enjoys events at the Royal Highland Centre! If you need any more information please email [email protected]. or call 0131 335 6300.

 

Welcome to the Royal Highland Centre accessibility page. Here you'll find information about accessible facilities, travel and parking, Essential Companion tickets, Changing Places facilities, and what to expect when visiting our venue. If you have any questions or specific access requirements that aren't covered on this page, please contact us at [email protected] and we'll be happy to help.
 

BEFORE THE EVENT

 

Tickets

The event organiser can help with any questions about the event's accessibility and Essential Companion tickets. You can purchase tickets to all Royal Highland Centre events on the website.

Wheelchair and Scooter Hire

Wheelchairs and mobility scooters are not available to hire at the venue.

FACILITIES

 

Toilets and Changing Places Facilities

All our permanent toilet blocks and main halls have accessible toilets.

We have two Changing Places facilities at the venue. If you require access to a Changing Places facility, please let the event organiser know before you attend so we can ensure staff are aware and your visit is as smooth as possible.

Please see a list of facilities for each location:

Highland Hall 

Changing Bench - Height Adjustable, Adult Sized, Wall Mounted

Hoist - Ceiling Track Hoist, Loop Washbasin Fixed Height

Non-Slip Floor

Floor Space (sq.m) - 12.15

Emergency Alarm

Shower

Large Bin for Pads

 

RHASS PAVILION

Changing Bench - Height Adjustable, Adult Sized, Wall Mounted 

Hoist - Ceiling Track Hoist

Washbasin Fixed Height

Non-Slip Floor

Floor Space (sq.m) - 28

Emergency Alarm

Shower 

Large Bin for Pads

Baby Care and Nursing

We are proud to support Breastfeeding Friendly Scotland and welcome breastfeeding anywhere at the Royal Highland Centre.

We also have changing tables in our toilets.

 

Assistance Dogs

The Royal Highland Centre welcomes customers with Assistance Dogs throughout our venue and are committed to ensuring visitors who rely on them can enjoy events safely and comfortably.

Guests are encouraged to notify us in advance of their visit so we can discuss any access requirements, recommend suitable seating, provide drinking water and identify an appropriate relief area where available. However advance notice is not essential, and assistance dog users will not be refused entry because they have not contacted us beforehand.

Assitance dogs should remain under the control of their handler at all times. Where an event includes elements such as loud sound levels, pyrotechnics or special effects that may affect an assistance dog, our team will work with guests to provide suitable information and reasonable adjustments wherever possible, ensuring an inclusive and welcoming experience for all visitors.

For more information, please get in touch.

 

 

THE EVENT

 

Venues:

 

Highland Hall

The Highland Hall is accessible by wide doors with a width of 1.79m. In the foyer there is an accessible toilet and changing place facility. The Highland Hall has a second floor which can be accessed by lift, but there are no accessible toilets on the second floor. The second floor is mostly used for conference style events, registration for exhibitors or back of house.

There is ramp access from the Highland Hall into the Central Hall. The corridor between these buildings has 2 accessible toilets and 1 baby change.

There is no ramp access to the Central Hall from the East side of the site.

 

Lowland Hall

This building is accessible by a lowered pavement and doors with a width of 1.66m. The doors do have a small lip on the floor but there are fire exits with ramp access at the side of the building which would accommodate a wheelchair, scooter or pram. This building is only one level. There are two accessible toilets, one in the west foyer and one in the main hall. The Strathmore Restaurant is accessible via ramps from 13th Avenue on the west side of the hall.

 

RHASS Pavilion

The RHASS Pavilion has accessible toilets, a changing place facility and a baby changing room in the building.

 

Distances (Meters)

 

From North Turnstiles | To:

 

Ingliston Park & Ride - 2230 Meters

Eastfield Road Bus Stop - 1160 Meters

North Car Park - 50 Meters

Highland Hall - 140 Meters

 Highland Hall Changing Places Facility & Accessible Toilets - 140 Meters

Lowland Hall - 450 Meters

RHASS Pavilion - 420 Meters

Main Ring - 230 Meters

 

From West Entrance | To:

West Toilet Block Accessible Toilet - 20 Meters

 

GETTING HERE

 

Bus Travel

There is a bus stop outside the Moxy Hotel on Eastfield Road.

The Journey time from this bus stop to the North Entrance is 20 Minutes. This bus stop services the routes below:

Citylink - 902, 909, AIR

Lothian Buses - 100 Airlink, 17, 18

Stagecoach - 747

There are bus stops along the A8 that are close to our West Entrance and North Entrance that service many routes from the west and north of the country.

98 Bus Service

For some of our larger events Lothian Buses will run a service 98 to and from Edinburgh City Centre and the venue. Please reach out to the event organiser to confirm if this service will be operating for the event you are attending.

Happy Bus Shuttle

For most of our music events, Happy Bus operates chartered coaches to and from the venue. 

Tram Travel

The closest tram stop to The Royal Highland Centre is Ingliston Park and Ride. Ingliston Park and Ride is a 25-minute walk from the North Entrance.

For some of our larger events there will be a tram shuttle bus in operation going back and forward from the ticket office and the event entrance. Please reach out to the event organiser to confirm if this service will be operating for the event you are attending.

Train Travel

The closest train stations are Edinburgh Gateway and Edinburgh Park. Both stations have a tram stop.